Privacy & Security

Privacy Policy

1. Applicability of This Privacy Policy

This Privacy Policy applies to all users of our services and explains how we handle Personal Data that we collect from you as a user of our services.

2. Who We Are

We are AI Business Insight PTY LTD, located at Sydney, NSW, Australia. We are responsible for your Personal Data as the data controller.

3. Information We Collect and Sources

We collect various types of information about you, including:

  • Personal Information: Information you directly provide, such as your name, email address, phone number, and other details necessary for account creation and service delivery.
  • Usage Data: Information about how you interact with our services, including access times, pages viewed, and other usage metrics.
  • Device Data: Information about the device you use to access our services, including IP address, browser type, operating system, and mobile device identifiers.

We may also collect data from public sources, analytics providers, and third-party services to enhance our understanding of our users.

4. How We Use Your Personal Data

We use your Personal Data primarily for the following purposes:

  • To provide and manage your user account.
  • To communicate with you regarding our services, including transactional messages and service updates.
  • To process payments and deliver services.
  • To improve our services and develop new features.
  • To comply with legal obligations and respond to law enforcement requests.

5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon your request, we will delete your data unless we are legally obligated to retain it.

6. Sharing Your Personal Data

We may share your Personal Data with:

  • Affiliates and Subsidiaries: Within our corporate family for operational purposes.
  • Service Providers: Third-party organizations assisting us with our operations and marketing efforts.
  • Regulatory Authorities: To comply with legal obligations, respond to law enforcement, and protect our rights and safety.

7. Data Protection Measures

We implement industry-standard security measures to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction.

8. International Data Transfers

Your Personal Data may be transferred to countries outside Australia. We will take steps to ensure that adequate safeguards are in place to protect your Personal Data and that it is treated securely in accordance with the Australian Privacy Principles.

9. Third-Party Privacy Practices

This Privacy Policy addresses our collection and use of your personal data. We are not responsible for the privacy practices of other parties to whom we may disclose your data. We encourage you to review the privacy policies of those third parties.

10. Your Privacy Rights

As a resident of Australia, you have rights regarding your Personal Data under the Privacy Act 1988, including:

  • Access: Request access to your Personal Data.
  • Correction: Request corrections to any inaccurate Personal Data.
  • Deletion: Request deletion of your Personal Data, subject to legal obligations.
  • Complaint: Lodge a complaint with the Office of the Australian Information Commissioner if you believe we have not complied with the Privacy Act.

To exercise these rights, please contact us using the information provided below.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your Personal Data, please contact us at:

Email: [email protected]
Phone: +61412077902
Address: North Kellyville, Sydney, NSW, Australia

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy and posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from anyone under 13. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us. We will take steps to delete such information if we become aware that personal data has been collected from children.

14. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website and services. Cookies are small data files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the services.

15. Links to Third-Party Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

16. Governing Law

This Privacy Policy is governed by the laws of Australia. Any disputes arising out of this policy will be subject to the exclusive jurisdiction of the courts in Australia.

17. Additional Information

For additional information about our privacy practices or for specific questions regarding the handling of your Personal Data, please reach out as indicated in Section 11.

Conclusion

Your trust is paramount to us, and we are committed to protecting your privacy. Should you have any concerns about your personal data or our privacy practices, do not hesitate to contact us. Your engagement and feedback help us to enhance our services and further protect your information.